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Cupcake Wars: Error 3222

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Cupcake Wars: Error 3222

I keep getting the error 3222 when I try to watch a program- I have deleted and refreshed. I have watched these programs and used this system before.

 

 

http://xfinitytv.comcast.net/tv/Cupcake-Wars/140833/2260057550/Dodgers-Cupcakes/videos

 

 

that is what I am trying to watch. Please help me.

Accepted Solution

Re: Error 3222

Hi all,

 

This issue is now resolved.

 

Thank you for your patience and sorry for the inconvenience,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

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Official Employee

Re: Error 3222


rtick wrote:

I keep getting the error 3222 when I try to watch a program- I have deleted and refreshed. I have watched these programs and used this system before.

 

 

http://xfinitytv.comcast.net/tv/Cupcake-Wars/140833/2260057550/Dodgers-Cupcakes/videos

 

 

that is what I am trying to watch. Please help me.


This is an issue on our end that our team is working to fix now. I will update this thread when it is resolved.

 

Thank you for your patience and sorry for the inconvenience,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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New Poster

Re: Error 3222

has this issue been addressed yet, 2 days since last response

New Poster

Re: Error 3222

To fix this problem, I renamed the Silverlight configuration file located here on Win7:

C:\ProgramData\Microsoft\PlayReady\mspr.hds

 

to mspr.bak

 

When I  resumed playback Silverlight created a new mspr.hds config file and then the movie ran as advertised

 

Official Employee

Re: Error 3222

Hi all,

 

This issue is now resolved.

 

Thank you for your patience and sorry for the inconvenience,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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