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Crimson Petal and the White Ep. 2 & 3 in Spanish Only

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Crimson Petal and the White Ep. 2 & 3 in Spanish Only

I started watching the Encore series 

'The Crimson Pedal and the white' on my tv. I then attempted to continue watching it using my laptop but it, the series only plays in SPANISH! WHY is this? I changed no settings, always watch in ENGLISH and ONLY ENGLISH! I have searched options and see NOTHING offering language preferance, so whats up with this?

Accepted Solution

Re: Why is a play selection in SPANISH all of the sudden?

Hi all,

 

This issue is now resolved and all The Crimson Petal and the White episodes are now available on English.

 

Thank you for your patience and sorry for the inconvenience,
Joe
XfinityTV.com/Xfinity.com Support

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Official Employee

Re: Why is a play selection in SPANISH all of the sudden?


aoser331 wrote:

I started watching the Encore series 

'The Crimson Pedal and the white' on my tv. I then attempted to continue watching it using my laptop but it, the series only plays in SPANISH! WHY is this? I changed no settings, always watch in ENGLISH and ONLY ENGLISH! I have searched options and see NOTHING offering language preferance, so whats up with this?


Thank you for alerting us about this issue. Our team is working on it now and I will update this thread when it is resolved.

Sorry for the inconvenience,
Joe
XfinityTV.com/Xfinity.com Support


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Official Employee

Re: Why is a play selection in SPANISH all of the sudden?

Hi all,

 

This issue is now resolved and all The Crimson Petal and the White episodes are now available on English.

 

Thank you for your patience and sorry for the inconvenience,
Joe
XfinityTV.com/Xfinity.com Support


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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