Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,841,789

members

1,508

online

36,126

topics

Top

Constant interruptions Netflix/Hulu

New Poster

Constant interruptions Netflix/Hulu

Several houses in our subdivision are having problems (primarily in the evenings) when trying to watch Netflix and Hulu. A one hour show takes an extra 20-30 minutes due to the constant interruptions..pausing to buffer. A service tech has been sent out, a new updated modem/router has been provided and the problem still exist. This neighborhood has over 1,000 houses. Why are so many of us having miserable experiences just recently with our Comcast service?
Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 0 replies
  • 1077 views
  • 0 kudos
  • 1 in conversation