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Constant Silverlight reloads to no effect. (Gold Rush S3/Ep3)

Contributor

Constant Silverlight reloads to no effect. (Gold Rush S3/Ep3)

I am so tired of this repeated cycle of abuse by Silverlight that I want to scream.  I refuse to go through this again. I've tried it with the browser open and closed, tried shutting off the entire computer and leaving it on, tried the patched version, and nothing works.  I have to do this everymonth or so, and I never know why it is such a repeat cycle.  You all know what a huge problem it is, why don't you get someone competent to fix it once and for all?

 

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Official Employee

Re: Constant Silverlight reloads to no effect.


terryskinner139 wrote:

I am so tired of this repeated cycle of abuse by Silverlight that I want to scream.  I refuse to go through this again. I've tried it with the browser open and closed, tried shutting off the entire computer and leaving it on, tried the patched version, and nothing works.  I have to do this everymonth or so, and I never know why it is such a repeat cycle.  You all know what a huge problem it is, why don't you get someone competent to fix it once and for all?

 


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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Contributor

Re: Constant Silverlight reloads to no effect.

My Zip Code: Unknown My Cable Provider: Unknown My myDVR Manager Status: Not Installed My Set Top Box Names: Not Installed My Queue setup: False Facebook Queue Syncing: false Facebook Connect: False My public IP address: 98.245.105.67 My operating system: Windows - undefined My web browser: Firefox 17 - Mozilla/5.0 (Windows NT 5.1; rv:17.0) Gecko/17.0 Firefox/17.0 My system type: Desktop computer or other device My Move player version: Not Installed My Silverlight version: 5.1.10516.0 My flash version: 11.5 r502 Javascript: enabled Cookies: Enabled (2775 Bytes) Time Information My Clock Time: Tue Nov 13 2012 18:51:04 GMT-0700 (Mountain Standard Time) Server Clock Time: Tue Nov 13 2012 18:50:57 GMT-0700 (Mountain Standard Time)

My Account Information Primary Account: True Provider Codes: s, bi, bj, bq, ce, cd, cf, aw, ar, cg, au, bv, b, u, c, br, bt, cm, h, ad, bw, bh, ci, a, y, bx, bu, by, bs, at, cb, ch, e, aj, bz, bm, bl, bp, bo, cc, bn Internet Subscriber: True Cable TV Subscriber: True Voice Subscriber: True
Contributor

Re: Constant Silverlight reloads to no effect.

Don't know how to capture the URL, but it's episode 3 of the present series of Gold Rush.

Official Employee

Re: Constant Silverlight reloads to no effect.


terryskinner139 wrote:

Don't know how to capture the URL, but it's episode 3 of the present series of Gold Rush.


Gold Rush Season 3, episode 3 is an issue on our end that our team is working on fixing now. I will update this thread when it is resolved.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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Contributor

Re: Constant Silverlight reloads to no effect.

Thanks for your help.

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