Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,859,445

members

1,177

online

29,151

topics

Top

Computer won't stop trying to sync to DVR

New Poster

Computer won't stop trying to sync to DVR

So here's my problem,

 

I tried syncing to my parents DVR about a week ago and probably picked the wrong DVR when looking for it and now it says it is syncing to it and its been about 8 days. I see no where on the DVR manager to stop it and could use some help.

Tags (1)
Official Employee

Re: Computer won't stop trying to sync to DVR


Dxrockx wrote:

So here's my problem,

 

I tried syncing to my parents DVR about a week ago and probably picked the wrong DVR when looking for it and now it says it is syncing to it and its been about 8 days. I see no where on the DVR manager to stop it and could use some help.


Our team is looking into your issue now. Someone will contact via phone within the next 72 hours. If they do not reach you, they will leave a message so please check your messages.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Labels
Discussion stats
  • 1 reply
  • 652 views
  • 0 kudos
  • 2 in conversation