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Comcast TV show listings

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New Poster

Comcast TV show listings

Listings page keeps changing--I get it all set up and Comcast changes page! Now, no matter what I do to set up my page, I get the same listing, starting with channel 191 that I cannot overwrite. Help!

Accepted Solution

Re: Comcast TV show listings


artlor wrote:

Zip code is 19130, center city Philadelphia. Philadelphian condo with bulk TV package. Now I get listing starting with channel 7 but has few of my channels. No matter what listing I choose--center city digital, Comcast Suggested, etc. I click save and get the same identical list on all of them starting with channel 7. That's this week; don't know what will show up next week.I have Basic Digital plus HBO.

Arthur


I cannot duplicate this issue.

 

Please make sure that all of the filters are off. On the left hand side of the grid, if any of those filters are highlighted blue, click them again to turn them off.

 

If it is still not working, try deleting your cookies and cache and then try again.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

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Official Employee

Re: Comcast TV show listings


artlor wrote:

Listings page keeps changing--I get it all set up and Comcast changes page! Now, no matter what I do to set up my page, I get the same listing, starting with channel 191 that I cannot overwrite. Help!


Please tell me your zip code and service area so I can further assist you.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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We ask that you post publicly so people with similar questions may benefit.
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Please post so people with similar questions may benefit.
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New Poster

Re: Comcast TV show listings

Zip code is 19130, center city Philadelphia. Philadelphian condo with bulk TV package. Now I get listing starting with channel 7 but has few of my channels. No matter what listing I choose--center city digital, Comcast Suggested, etc. I click save and get the same identical list on all of them starting with channel 7. That's this week; don't know what will show up next week.I have Basic Digital plus HBO.

Arthur

Official Employee

Re: Comcast TV show listings


artlor wrote:

Zip code is 19130, center city Philadelphia. Philadelphian condo with bulk TV package. Now I get listing starting with channel 7 but has few of my channels. No matter what listing I choose--center city digital, Comcast Suggested, etc. I click save and get the same identical list on all of them starting with channel 7. That's this week; don't know what will show up next week.I have Basic Digital plus HBO.

Arthur


I cannot duplicate this issue.

 

Please make sure that all of the filters are off. On the left hand side of the grid, if any of those filters are highlighted blue, click them again to turn them off.

 

If it is still not working, try deleting your cookies and cache and then try again.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

New Poster

Re: Comcast TV show listings

You did it! I didn't realize the blue boxes were filters--thought it was just highlighting. Clicked, and lo & behold, my very own listings came back. Hope they hold for awhile. Thanks again for your prompt (and correct) help.

Arthur

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