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Code 12012

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Code 12012

I was able to watch TV on my iPhone in until 2 days ago. Nothing has changed on my account so I'm confused why this is happening. I've deleted the app and reloaded again. Nothing is working. I can watch recorder TV by not live TV. Please help!
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Re: Code 12012


Kdaniels71607 wrote:
I was able to watch TV on my iPhone in until 2 days ago. Nothing has changed on my account so I'm confused why this is happening. I've deleted the app and reloaded again. Nothing is working. I can watch recorder TV by not live TV. Please help!

I couldn't use the Xfinity TV app but it gave me a message that I was not connected to my wifi network.  I checke my iPhone wifi and I was not connected to my primary wifi SSID that is provided by my Comcast gateway.  Once I changed to the correct SSID, I was able to watch live TV.




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