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Closed Captioning-How to activate

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Closed Captioning-How to activate

We just activated the RNG110 cable box.  How do we turn on closed captioning?

Official Employee

Re: Closed Captioning-How to activate

Hi Downbubble, to enable to turn on your CC you will need to go to your "user settings"

 

Accessing the user settings menu[edit]

To access the video options, you need to go to USER SETTINGS

  1. Turn the DVR off.
  2. Press the Menu button on the remote or the front of the DVR.

Navigating in the user settings menu[edit]

While in the menu, the up or down arrows move between options. The left and right arrows will change the selected option.

To exit, press the Power key on the remote or the front of the DVR.

 

In this menu you should see the option to enable Closed Caption.  Please private message me if you have any issues and I can get someone to contact you via phone or get a technician out.

 

Thank you


You can click on my name (ComcastPhill) and click on “Private Message Me”.

At the top of each Forum page you will see a small envelope

This is the icon for Private Messages, referred to as ‘PM’s’. A Private Message is a way to communicate in private, to another User, Moderator, or Administrator out of public view in the Forums.

The gray envelope icon will have a number next to it if you have any new messages waiting.

To open a PM to read it, double click on the envelope. If you click on the white envelope a window will open with tabs for your Private Message Inbox, Sent Messages, Friends, Ignored Users, and Compose new Message. You can also access this area by clicking on the Username in a Thread or post. By default, Private Messages are enabled. You can disable this feature in My Settings>Preferences> Private Messenger.

 

 


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