Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,860,579

members

1,320

online

29,380

topics

Top

Choppy playback in streaming video - When will Comcast fix these issues??

Contributor

Choppy playback in streaming video - When will Comcast fix these issues??

 

Like others, I am having difficulty with Xfinity Streaming.  I cannot watch ANYTHING without pauses every three to four minutes.

 

I have uninstalled and installed all plugins and browsers mutliple times.

 

My machine is wired and I'm running the latest version of OSX.

 

I have tried Firefox, Chrome and Safari.  I have also tried Windows and IE to no avail.

 

It is completely ridiculous that I am paying for services I cannot use.

 

Comcast:  when is a fix for these coming?  I'm more than happy to have you come over to my house and experience this.

 

 

New Poster

Re: Choppy playback in streaming video - When will Comcast fix these issues??

Same issue with me too.  The services were much better a couple of months ago.  Looks like there is a bug in their player.  Cannot watch any shows on xfinity.com.  To top it all there are too many of those annoying ads.  I have checked espn.com and I am able to watch all tennis matches without any issues in HD.  Hopefully, comcast notes its deteriorating xfinity service.

Contributor

Re: Choppy playback in streaming video - When will Comcast fix these issues??

I don't really care abou the ads.  I just go back to work when they play.

 

The choppy playback, though, is inexcusable.

 

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Labels
Discussion stats
  • 2 replies
  • 873 views
  • 0 kudos
  • 2 in conversation