Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,858,182

members

1,082

online

30,101

topics

Top

Chat support not working

Regular Visitor

Chat support not working

I'm having a problem with my X1 dvr so instead of waiting on the phone I decided to do a "chat" to try and get my problem fixed. However, Chat doesnt seem to be working either. Come on Comcast! Why am I getting this error when trying to get chat support?:Screen Shot 2017-03-15 at 7.29.05 AM.png

 

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Labels
Discussion stats
  • 0 replies
  • 189 views
  • 0 kudos
  • 1 in conversation