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Channels & Programming

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Channels & Programming

"My Channels" list missing. Says that "Nothing matched the filters you selected". What filters? All I selected was :My Channels".

Cable Expert

Re: Channels & Programming

Is this on your cable box or on the web?




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Regular Visitor

Re: Channels & Programming


JayInAlg wrote:

Is this on your cable box or on the web?


 


JayInAlg wrote:

Is this on your cable box or on the web?


On the web

Problem Solver

Re: Channels & Programming

There's a couple of discussions regarding this issue in the XfinityCom website forum here's one:

 

http://forums.xfinity.com/t5/Xfinity-com-Website/Watch-TV-tab-My-Channels-filter-does-not-work/m-p/2...

 

and here's the oldest one:

 

http://forums.xfinity.com/t5/XfinityTV-Website/My-Channels-filter-results-in-blank-grid/m-p/2656177#...

 

ciao, bj

Admin1

Re: Channels & Programming

This is a nationally known issue. The temporary fix is use the Channel Lineup to Add Favorites from the web site. 


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