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Channel lineup on my computer not correct for my zip code...

New Poster

Channel lineup on my computer not correct for my zip code...

I live in Cudjoe Key (33042) and have Comcast Preferred XF Double Play (HBO, Streampix and Internet) but can't get the Key West Digital listing to come up on my computer...  Would like to know how to fix this so I don't have to use the screen guide on my remoe every time I want to see what's on at any given time.

 

Thanks!

Silver Problem Solver

Re: Channel lineup on my computer not correct for my zip code...

...you are unable to see it when you click "change lineup"?

 

It may not be called what you think it is being called though, try all of them and compare to your TV.

New Poster

Re: Channel lineup on my computer not correct for my zip code...

No, I've tried changing the zip and signing out and back in, but it still doesn't display all of the available channels for my service area and subscription, only some of them...  Have contaced Support for possible solutions.  Thanks!

 

Silver Problem Solver

Re: Channel lineup on my computer not correct for my zip code...

On that change lineup page when you enter the zip code, try your zip code again, and below the box showing all the choices look for a link that says Show Other Service areas. Click that and see what shows up.

 

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