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Caught us updating your account for days..

New Poster

Caught us updating your account for days..

We have been getting this message for the last 3 days? "You've caught us in the middle of updating your subscription. You should see changes to your lineup shortly". Tried the auto HD on/off and it did not work. Any ideas?
New Poster

Re: Caught us updating your account for days..

Same issue here. Although I haven't checked every single channel, it appears to be only happening on the Fox News channel. Hah. 

 

Service Expert

Re: Caught us updating your account for days..

...

others have reported they power unplugged and rebooted 2 times and it fixed it.




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New Poster

Re: Caught us updating your account for days..

I tried that and it did not work.

Official Employee

Re: Caught us updating your account for days..

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you


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New Poster

Re: Caught us updating your account for days..

I am having the same issue. I first noticed it a week ago on certain channels and now it seems to be happening to more. I watched Animal Planet and Starz earlier this weekend, but now I cannot. I have tried rebooting, refreshing and nothing has worked.

What gives?

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