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Cannot select second DVR when using channel grid

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Cannot select second DVR when using channel grid

When I try to do anything on the "TV Listings" page, it sends commands to the wrong DVR. It is not only a matter of an incorrect default (although it is not playing the default DVR) but it also will not send a command to the correct DVR, even when trying to set it up in my Profile.

 

Please see the following image on this link

 

Notice that in the background I have "Pioneer Kuro" selected in the combo box, however, it is sending the signal to the "MomDad DVR" box!

 

So having the incorrect default is bad enough, but I simply cannot control the "Pioneer Kuro" box from this site at all. Can anyone please help?

 

Thanks much
MikeY

PS - I tried this both on Chrome and on Firefox on two different machines: same issue.

 

 

 

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Official Employee

Re: Cannot select second DVR when using channel grid


myurkus wrote:

When I try to do anything on the "TV Listings" page, it sends commands to the wrong DVR. It is not only a matter of an incorrect default (although it is not playing the default DVR) but it also will not send a command to the correct DVR, even when trying to set it up in my Profile.

 

Please see the following image on this link

 

Notice that in the background I have "Pioneer Kuro" selected in the combo box, however, it is sending the signal to the "MomDad DVR" box!

 

So having the incorrect default is bad enough, but I simply cannot control the "Pioneer Kuro" box from this site at all. Can anyone please help?

 

Thanks much
MikeY

PS - I tried this both on Chrome and on Firefox on two different machines: same issue.

 

 

 


What happens when you select the DVR from the spot highlighted in the red box? Does it go to the correct DVR?

 

8-24-2012 10-42-35 AM.png

 

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

 

 


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