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Cannot program new DVR through computer

New Poster

Cannot program new DVR through computer

A new DVR box (XG1-P?) was installed in our house on Saturday, and now I cannot program it through the computer.  How do I control the DVR through my Comcast computer connection?

Official Employee

Re: Cannot program new DVR through computer

Sometimes it can take a few days for the old DVR to get out of the system and the new one to get in, give it a few more days

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New Poster

Re: Cannot program new DVR through computer

I "chatted" with Comcast and they registered the DVR so that it could be controlled through the computer.

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