Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.








Cannot activate Xbox HBO Go App

New Poster

Cannot activate Xbox HBO Go App

When I try to activate my xbox hbo go app at hbogo.com/activate and click on Xfinity, I login to xfinity as usual but now get redirected to http://xfinitytv.comcast.net/tv-networks/HBO%20on%20Demand/56/main without the opportunity to put in the activation code. Same thing happens when I try to watch directly on the hbogo website. I can watch the shows on xfinity's website but not on my xbox or directly on hbogo.com and get this message before the redirect: 


Good news! 
You already have HBO on Demand as part of your XFINITY subscription. Go forth and watch.

New Poster

Re: Cannot activate Xbox HBO Go App

I have the exact same issue. any ideas?

New Poster

Re: Cannot activate Xbox HBO Go App

I have the same issue but it is with all HBOgo Services. It always redirects to xfinity.tv I want to use chromecast and there isn't an option to use it though xfinity.tv and my xbox and phone get the same problem. Bump!

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 2 replies
  • 0 kudos
  • 3 in conversation