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Cannot Watch on TV from TV Listings | DVR Identified but does not Update

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Cannot Watch on TV from TV Listings | DVR Identified but does not Update

From Xfnity.tv, I am logged in with my comcast ID successfully

 

Navigate to TV Listings to pick a show to watch because my remote is broken.

 

Select ESPN channel and select option to Watch On TV

 

Pop-up displays to identify DVR / TV

 

Name on TV and online are both DVR 1

 

Click Finish

 

Returned to TV Listings screen, attempt to watch any show from TV listings where I have a valid subscription to the channel and I keep getting the popup for "Control TV"

 

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Re: Cannot Watch on TV from TV Listings | DVR Identified but does not Update

you need to give more info.  It sounds like you are trying to use one the apps for controlling your dvr?  it looks like you are trying to change channels using a mobile device is that correct?  Please log in to your account on your pc and make sure everything works there first.  Make sure your zip code is set correct and not auto. 

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