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Cannot Play TV Shows or Movies on my Mac

Regular Visitor

Cannot Play TV Shows or Movies on my Mac

I used to be able to watch videos on my computer but now I can't. I can watch HULU and YouTube videos but not Xfinity.  I get this error:



"This Video Cannot Be Played"

"Sorry, <name of show or movie> is currently unavailable."



Please help, thanks.


My Device Information My Zip Code: 20001 My Cable Provider: Comcast Washington Digital Use Dac: False My Conroller ID: 119 My Map ID: 215 My Persona ID: 5896 My myDVR Manager Status: Activated My Set Top Box Names: DVR 1 My Watchlist setup: False Facebook Watchlist Syncing: False Facebook Connect: False My public IP address: My operating system: Mac - Undefined My web browser: Chrome 39 - Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/537.36 (KHTML, Like Gecko) Chrome/39.0.2171.95 Safari/537.36 My system type: Desktop Computer Or Other Device My Silverlight version: Unknown My Flash version: 16.0.0 Javascript&colon; Enabled Cookies: Enabled (2237 Bytes). Time Information My Clock Time: Wed Dec 17 2014 13:12:51 GMT-0500 (EST) Server Clock Time: Wed Dec 17 2014 13:12:45 GMT-0500 (EST)

My Account Information In Home Authenticated: False Primary Account: True Provider Codes: S, Du, Cy, Fk, Ep, Eq, Hc, Dm, Cq, Dd, Hb, Eu, Ey, Ee, Fm, U, Gz, Fc, Eh, Bt, Gi, Ja, Bw, Jg, Gf, Bu, By, Bs, At, Em, Bl, Ix, Gd, Fo, Bp, Gw, Gr, Iy, K, Dg, Dt, Bn, Ha, Bi, Bj, Ce, It, Ez, Dx, Gk, Fh, Fd, Do, Fy, Jo, Is, Au, Ew, Ed, B, Go, Dj, De, H, Fa, Ci, A, Fx, Gq, Cp, Jf, Cw, Ge, Ea, Cb, E, Eb, Bz, Jj, Co, Ir, Jr, Gh, Jc, Gn, Dp, Gg, Gl, Dh, F, M, En, Gp, Fi, Cd, Cf, Id, Fb, Ar, Cg, Df, Cu, Jq, Cz, Ia, Cr, Br, Fe, N, Ex, Ga, Fw, Fz, O, Bx, Dw, Bb, Bc, Fn, Ff, Jm, Dv, Fs, Ct, Cs, Et, Cv, Gv, Fr, Db, Dr, Bm, Jb, Gm, Bk, Er, Fv, Dy, Bo, Dn, Ft, Bq, G, Jk, Aw, Je, Dc, Jl, Dl, Jn, Da, Im, Iz, Fq, Fl, Gs, Bv, El, Di, Fu, Cx, Dk, Dq, Fg, Fp, Ds, Eo, Gx, D, Y, Es, Gj, Ev, Ht, Gc, Fj, Cn, Ch, Gb, Eg, Cc, Ji Internet Subscriber: True Cable TV Subscriber: True Voice Subscriber: False
New Poster

Re: Cannot Play TV Shows or Movies on my Mac

Same problem here as well.  Smiley Sad  Not able to watch any shows.  Super annoyed tonight.  

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