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Cannot Log-In

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Cannot Log-In

Can not log in to watch movies or tv shows. Had the ability at onetime. When I go to sign in the screen repeats sign in.

Official Employee

Re: Cannot Log-In


jimbevkersey wrote:

Can not log in to watch movies or tv shows. Had the ability at onetime. When I go to sign in the screen repeats sign in.


Try using a different web browser and let me know if it works. This is not a permanent solution but it will help us narrow down your issue.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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Silver Problem Solver

Re: Cannot Log-In

Hello,

Your not the only one having problems with the famous so called new look of the xfinity tv website. The new one is completly useless. 

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