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Cancel DVR manager

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Cancel DVR manager

I got a new set top box, when I go to Menu -> Setup -> Remote Access Setup, I can not deactivate my old box.  The Xfiniti MyDVR web page has my old set box.  How can I deactivate the old one?

 

 

TIA

Official Employee

Re: Cancel DVR manager

dfvz,

 

Please send the following information in a private message to me or send an e-mail to info[at]xfinitytv[dot]com with the following information so we can further assist you.

 

We ask you to e-mail/private message us because we don't want you to release your private information in a public forum.

 

Your comcast.net e-mail address or Comcast ID user name:

Account Number:

Zip code:

Make and model of your set-top box:

 

Please also include a link to this post so we can accurately track your issue.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support


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