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Can't watch xfinity on my Surface RT need help.

New Poster

Can't watch xfinity on my Surface RT need help.

I've never had this problem before. When i try to watch a movie or tv show the screen says your network has been verified enjoy the show and then begins to play a comercial saying the video will begin shortly. then a window pops up and says internet explorer has stopped working and the screen refreshes itself and repeats the same process. i try other websites and no others do that. i tried deleating the temp internet files and cookies and try to play video again and still receive the same results. can someone please help with some suggestions?

Service Expert

Re: Can't watch xfinity on my Surface RT need help.

What URL are you using?




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New Poster

Re: Can't watch xfinity on my Surface RT need help.

Service Expert

Re: Can't watch xfinity on my Surface RT need help.

I use https://tv.xfinity.com/listings




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New Poster

Re: Can't watch xfinity on my Surface RT need help.

I am having the same problem on my Surface RT.  I have reloaded the software and I get the same Windows Explorer error. "Windows Explorer has stopped working".

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