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Can't watch "premium" videos; i.e. Mad Men, TNT Drama, Show Time

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Can't watch "premium" videos; i.e. Mad Men, TNT Drama, Show Time

I have done everything possible to "fix" what is wrong to view the videos online.  I have cleared the cache, the cookies, checked the plug-ins.  I have the Silverlight plug-ins ENABLED and STILL can not watch the videos.  Please fix this.  This is costing money and when I'm not at home, I would like to watch videos online and I can't.  What is the problem? 

Official Employee

Re: Can't watch "premium" videos; i.e. Mad Men, TNT Drama, Show Time


fredeswiplata wrote:

I have done everything possible to "fix" what is wrong to view the videos online.  I have cleared the cache, the cookies, checked the plug-ins.  I have the Silverlight plug-ins ENABLED and STILL can not watch the videos.  Please fix this.  This is costing money and when I'm not at home, I would like to watch videos online and I can't.  What is the problem? 


What message are you getting when trying to watch these videos?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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