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Can't find page

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Can't find page

On demand says can't find page when I try to watch a video online.

Any suggestions?

Official Employee

Re: Can't find page

Hello 

 

My apologies for the delay in response to your post. I'd be happy to help you resolve the problems you are experiencing. 

 

I will need more details as to what is going on exactly. Tell me, are you able to get to the website? Have you logged in to your account? What is the name of the show or channel you are trying to watch? What browser are you using?

 

Please give me as much detail as you can and I will be able to better diagnose and resolve the issue you are experiencing. 

 

Thank you and I look forward to hearing from you soon.

 

ComcastGeorge


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