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Can't find my cable box on the list on my xfinity tv remote app help!

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Can't find my cable box on the list on my xfinity tv remote app help!

So I downloaded the app and logged into my comcast account. But when I try to select which box-set or cable box I want to control, there are zero options for me to select. I'm connected to the wifi and I can't figure out why nothing shows up. Can anyone help me out?
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