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Can not watch any shows online but I can watch movies online?

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New Poster

Can not watch any shows online but I can watch movies online?

I have been trying to watch episodes of GCB, Hart of Dixie and other shows but I cannot,  I can watch any type of movie from HBO, Starz and etc. I've checked and double check my computer and it working fine. Can u help?

Accepted Solution

Re: Can not watch any shows online but I can watch movies online?


gillpickle1 wrote:

I have been trying to watch episodes of GCB, Hart of Dixie and other shows but I cannot,  I can watch any type of movie from HBO, Starz and etc. I've checked and double check my computer and it working fine. Can u help?


Try uninstalling then re-installing Adobe Flash Player. Please go here for step-by-step instructions:

 

http://customer.comcast.com/help-and-support/internet/troubleshoot-xfinity-tv-videos/#er2

 

Let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

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Official Employee

Re: Can not watch any shows online but I can watch movies online?


gillpickle1 wrote:

I have been trying to watch episodes of GCB, Hart of Dixie and other shows but I cannot,  I can watch any type of movie from HBO, Starz and etc. I've checked and double check my computer and it working fine. Can u help?


Try uninstalling then re-installing Adobe Flash Player. Please go here for step-by-step instructions:

 

http://customer.comcast.com/help-and-support/internet/troubleshoot-xfinity-tv-videos/#er2

 

Let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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New Poster

Re: Can not watch any shows online but I can watch movies online?

Worked great... Thanks!!

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