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Can I set my DVR Recording schedule online?

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Can I set my DVR Recording schedule online?

I keep reading about the 'DVR' manager, but it doesn't work for me.  I have brand new service (yesterday) from Comast, but I cannot use the web site to schedule recordings on my DVR.  Is there something I need to do to 'activate' my DVR for online access?  Does it need an ethernet connection?

Bronze Problem Solver

Re: Can I set my DVR Recording schedule online?


tautcape1234 wrote:

I keep reading about the 'DVR' manager, but it doesn't work for me.  I have brand new service (yesterday) from Comast, but I cannot use the web site to schedule recordings on my DVR.  Is there something I need to do to 'activate' my DVR for online access?  Does it need an ethernet connection?


To schedule dvr recording online, you need x1 service with cloud storage enabled. If you have x1 service, contact comcast and ask them to add cloud storage to your account.

Service Expert

Re: Can I set my DVR Recording schedule online?


m.venanzi wrote:

tautcape1234 wrote:

I keep reading about the 'DVR' manager, but it doesn't work for me.  I have brand new service (yesterday) from Comast, but I cannot use the web site to schedule recordings on my DVR.  Is there something I need to do to 'activate' my DVR for online access?  Does it need an ethernet connection?


To schedule dvr recording online, you need x1 service with cloud storage enabled. If you have x1 service, contact comcast and ask them to add cloud storage to your account.


FYI-  You do not need to have the Cloud Rate Code to schedule recordings on the X1 system using the xfinityTV website..... the Cloud Rate Code is needed to ACCESS your recordings, not schedule them....




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