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CBS shows freezing

New Poster

CBS shows freezing

Over the last 3 - 4 weeks everytime I try to show a CBS show on demand over my computer, the show freezes anywhere between the opening credits, commercial, or in first few minutes of show.  I have tried resetting several times but to no avail.  I have no trouble watching any other channel on demand through my computer.  I am using a PC with IE.  I have no trouble watching the same CBS shows from my DVR or on demand from my TV at home.  After searching the forums I noted a few other complaints of the same nature of the last few years.  Is there a fix or suggestion to this problem?

New Poster

Re: CBS shows freezing

I'm confirming this observtion / complaint.  Perhaps it is a larger problem than CBS programs, but that is mainly what I watch via the xfinity site.  Shows like NCIS or Elementary.  The feed will suddenly freeze and when the browser is refreshed it will show a commercial and then start to play the show again only to freeze at the same point.  A more cynical person might think you're just trying to make us watch more commercials.  I think it's just shoddy programming.  Please address this issue.  --- Oh, I tested the connection speeds (20.82 Mbps download) and that ought to be more than enough to stream the shows.

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