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CANT WATCH ANYTHING ONLINE!!

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CANT WATCH ANYTHING ONLINE!!

I have been trying to work this site for the past 3 days. keep gettin a 5xx error message. I have updated all of my browsers. java scripts, and even uninstalled and installed microsoft silverlight over 10 times what is the problem?, why wont these movies & shows play for me? very disappointed xfinity customer someone please help before I change my service.

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