Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.








Burying a cable?

New Poster

Burying a cable?

I was supposed to have xfinity installed today but when the tech got there he told me he could not install because he could not get the correct angle from the bump pole to the house. He told me I would need to have a cabel buried and they could install that way. I then asked him about a temp line since he told me a story where they ran wire to a tree before temporarily. So I told him that was not a problem and he said "well let me call a supervisor." His supervisor said he could not run any temp line because he "wanted to do the install right the first time." So now I am stuck with no internet or cable for potentially a month.


Is there anyway someone can look into running a temp line for me?

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 0 replies
  • 0 kudos
  • 1 in conversation