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Brand new iMac can't play

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Brand new iMac can't play

Brand new iMac, worked fine for the first week, then starting yesterday, any attempt to play any program results in "Please refresh" with 900|3315.1000058 (Safari)

 

Firefox gives "Currently unavailable 422" whether in native Mmac or Windows/8.1/Parallels

 

My old MacBook is still showing programs and movies fine.

 

 

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