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Boxes Not Recognized By Xfinity TV Remote App

New Poster

Boxes Not Recognized By Xfinity TV Remote App

I have three DVRs in my house but the Xfinity Remote App only recognizes one of them (Scientific Atlanta Explorer 8300 HDC).  The other two DVRs are Cisco DVRs RNG 200.  How can I get the Cisco DVRs to be recognized by the Xfinity TV app and operate remotely like my Scientific Atlanta box?

New Poster

Re: Boxes Not Recognized By Xfinity TV Remote App

Can you direct message me with your Comcast ID, Device you are using with
OS version, version of the XFINITY TV app, and any applicable screen shots.

Thanks!
New Poster

Re: Boxes Not Recognized By Xfinity TV Remote App

pkrobins
iPhone ios 7.1.1
Comcast TV REMOTE APP 1.20.0.34
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