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Blocking me from watch HBO on my computer

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Blocking me from watch HBO on my computer

When I log on to my computer to watch xfinitytv most of the time I have no problem watching HBO,SHO, etc programs.  But about once a week the message I get is that I don't have the right software to watch these shows.  I am so tired of going thru this.  My computer is fairly new and I have had no trouble in the past watching anything on my computer just to days ago.  Please stop this from happening repeatedly. Please, please, please. It is so frustrating.

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Silver Problem Solver

Re: Blocking me from watch HBO on my computer

have you tried watching hbo go instead.

Official Employee

Re: Blocking me from watch HBO on my computer


bev6 wrote:

When I log on to my computer to watch xfinitytv most of the time I have no problem watching HBO,SHO, etc programs.  But about once a week the message I get is that I don't have the right software to watch these shows.  I am so tired of going thru this.  My computer is fairly new and I have had no trouble in the past watching anything on my computer just to days ago.  Please stop this from happening repeatedly. Please, please, please. It is so frustrating.


How long do the orange keys appear? How do you get rid of them when they appear?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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