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Billing error

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Billing error

When my last invoice arrived I was shocked to see a charge for "Pay per View" Boxing Mayweather!! we did not order this event. I have called Comcast & was told "Pay per View" cannot be reversed. The  Agent was unable to tell me how this program was ordered & whether it was watched.  I was also charged for HBO which I imagine  was because of the boxing event.   No one was in our home the evening of this event. How is this possible??  I am going to pay my service this month minus the "Pay per View" charge.  I understand this is a common problem with other clients.

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