Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.








Billing error

New Poster

Billing error

When my last invoice arrived I was shocked to see a charge for "Pay per View" Boxing Mayweather!! we did not order this event. I have called Comcast & was told "Pay per View" cannot be reversed. The  Agent was unable to tell me how this program was ordered & whether it was watched.  I was also charged for HBO which I imagine  was because of the boxing event.   No one was in our home the evening of this event. How is this possible??  I am going to pay my service this month minus the "Pay per View" charge.  I understand this is a common problem with other clients.

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 0 replies
  • 0 kudos
  • 1 in conversation