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BYU TV program aired in English but DVR playback was in Spanish

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BYU TV program aired in English but DVR playback was in Spanish

I watched the beginning of the LDS Women's Conference on BYUTV HD - it was live and in English. I was also recording it for later viewing. When I attempted to watch the recorded program, it was in Spanish. What causes this? It's happened before with LDS General Conference. Thanks!

Official Employee

Re: BYU TV program aired in English but DVR playback was in Spanish

Hello enchante. I can assist with the Spanish language issue on your recording. 

 

If you still have the recording, can you please check to see if SAP is in ON mode?

 

Here is a link to the instructions on how to do this:

 

https://www.xfinity.com/support/cable-tv/x1-audio-output/

 

Please let me know if this works. 

 

 


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