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BBC America ads/bumpers ear splittingly loud

Regular Contributor

BBC America ads/bumpers ear splittingly loud

The ads that play before BBC America programs are SO LOUD. Even your overactive audio normalization cant handle it, its seriously speaker blowing when compared to the sound levels of the program itself. I'm specifically talking about 1st party BBC America ads, the 3rd party ads dont seem so bad.

Official Employee

Re: BBC America ads/bumpers ear splittingly loud

Hi Creechuur,

 

BBC America traffic's their own ads on XfinityTV, they program and serve them without any of the bits hitting our systems. We'll reach out to them and let them know of the issue.

Thanks,
Tony

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Re: BBC America ads/bumpers ear splittingly loud

I'm looking through the forums to find out how best to deal with loud ads. I find the response - we're not responsible for the ads on BBC America - but we'll reach out to them to be beyond the pale. Our service is with comcast and comcast is the responsible party. If the cable companies would allow channels to contract individually with consumers for direct service over the internet then we'd be happy to deal with BBC America...

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