Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.








App DVR management

New Poster

App DVR management

Moved service and received new DVR Motorola RNG200N. It has been over a week and it still has the old DVR listed. How do I get it to recognize my new DVR?
Tags (1)
Silver Problem Solver

Re: App DVR management

have you set up the new dvr with the system?  comcast has to put the new dvr on your system, you need to call them.  Go to your box guide and see if you have remote access set up in there.  If you do delete it and then go through the set up process again.

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 0 kudos
  • 2 in conversation