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Anybody else NOT able to play "Luther" (BBC America)?

Regular Visitor

Anybody else NOT able to play "Luther" (BBC America)?

Hit play & screen just goes black...does not even show an error message...

Anyone else having this problem? Please help!

New Poster

Re: Anybody else NOT able to play "Luther" (BBC America)?

I have not been able to play "Luther" episode 6 from season 1. It says that I am playing that episode but then episode 5 comes on.

 

Official Employee

Re: Anybody else NOT able to play "Luther" (BBC America)?

Sorry to hear that your both having an issue with this video.  What browser are you using?  I was able to play the video ok in Firefox, but did get a blank screen when trying in Chrome.  If you have Firefox installed, can you try that and let me know if it works.

 

Our video ops team is looking into the issue.

 

Eric


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Regular Visitor

Re: Anybody else NOT able to play "Luther" (BBC America)?

YES, I am using Chrome...never thought it would be a browser issue since I've never had a problem with any other movies/shows on Xfinity. Thanks I will try another browser & report back! Man Happy

New Poster

Re: Anybody else NOT able to play "Luther" (BBC America)?

   Eric, it's October 24th, 2011, and there is still an error, on Internet Explorer and on Firefox,using Comcast XFinity, when you click on "Luther," Season 1, Episode 6; that is, this (Episode 6) link pulls up Episode 5 rather than 6. The original person submitting this query is correct. Can it be fixed, Eric? When I click on "Luther," Season 1, Episode 6, can I watch Episode 6 rather than 5? OR can you suggest another site, besides Comcast XFinity, where I can watch this important "Luther" season finale?  THANK YOU for your help.

Official Employee

Re: Anybody else NOT able to play "Luther" (BBC America)?

Sorry again for the inconvenience.  We had to request a new video from BBC and haven't received it yet.  The ep6 that's incorrect on the site will be taken down in the meantime.

 

Eric


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