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AnyPlay Device Not Compatible with X1?

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AnyPlay Device Not Compatible with X1?

I recently switched over to the X1 box. I cannot get my AnyPlay Device to work on any of my mobile devices which they all did before I switched. I had a technician on the line who said that AnyPlay wasn't compatible with the X1. I've done resets, power on/of, uninstall and reinstall mobile app but when I open the AnyPlay app it says "Missing AnyPlay Device" 

 

No one told me this when I switched to the X1. Seems like to step in the wrong direction.

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