Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,872,248

members

510

online

28,742

topics

Top

After watching Ep1 of Pacific, won't load Ep2 error is age-anon

New Poster

After watching Ep1 of Pacific, won't load Ep2 error is age-anon

I finished watching Ep1 of Pacific.  Then tried to watch Ep2, but there was message that video would not load with the "explanation" of "age-anon."  How do I get it to load?

New Poster

Re: After watching Ep1 of Pacific, won't load Ep2 error is age-anon

The problem may have been that I didn't let the credits of EP1 finish before I started to watch EP2.  I went back and let the EP1 credits complete, and then EP2 loaded without problem.

New Poster

Re: After watching Ep1 of Pacific, won't load Ep2 error is age-anon

This happened to me and when I tried playing Game Of THrones on my ipad it played. I have also logged out and then back in. That worked a couple of times.  COMCAST FIX THIS BUG

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Labels
Discussion stats
  • 2 replies
  • 813 views
  • 0 kudos
  • 2 in conversation