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ATT. comcast mods

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ATT. comcast mods

Hello, I have a roku that my watch espn app has stopped working and gives me an error saying  "this network is not included in your current television subscription. please contact your tv provider to subscribe."

 

I do have a subscription for espn and it is working fine on another roku device at my home.

I have had this issue before and comcastdan fixed it for me.

http://forums.xfinity.com/t5/XFINITY-Stream-Website/watch-espn-not-working-on-Roku-ATTENTION-MODS/td...

Official Employee

Re: ATT. comcast mods

 

Hi ron3636, the error that you see is due to your roku not being able to read your entitlements. Please try and turn the device off and then turn it back on so that your entitlements flow through, you can also sign out of the app and then sign back in and it will reboot your networks. If you have done this and still get the same error I can refresh your entitlements from here, please reach back out to me if you continue to have this problem. 


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