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A $70.00 house call charge

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A $70.00 house call charge

Why was I charged $70.00 to repair a malfuntioning comcast set-up box?  B oth the comcast agent that the problem was reported to and the repair tecnition that came to my home to make the repair,

stated that it was the equipment that was faulty, so why was I billed?

?

Service Expert

Re: A $70.00 house call charge


dutch38 wrote:

Why was I charged $70.00 to repair a malfuntioning comcast set-up box?  B oth the comcast agent that the problem was reported to and the repair tecnition that came to my home to make the repair,

stated that it was the equipment that was faulty, so why was I billed?

?


Snafu on the troble ticket entry system....

Try this:

Send an email to:

we_can_help@comcast.com

Include all of your information, full name, service address, phone numbers where you can be reached easily, as well as the phone number associated with your account, your account number, and details about all the issues you have been having. Also include a link to this post.




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