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900 Error On Walking Dead Episode

New Poster

900 Error On Walking Dead Episode

Hey there,

So I'm trying to use Xfinity TV online for the first time. I'm attempting to watch The Walkind Dead (season 3 episode 8 "Made to Suffer"). Link to the video: http://xfinitytv.comcast.net/watch/The-Walking-Dead/7190072851208537112/11049539530/Made-To-Suffer/v...

Whenever I click on the video, it says its Obtaining Authorization, then it starts to load playback, but I end with with the "sorry we're experienceing difficulty accessing the video" and an Error 900|7005-3321-1090519056. I was able to play another video just fine. Any way to fix this? Thanks.

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Official Employee

Re: 900 Error On Walking Dead Episode


jlsok wrote:

Hey there,

So I'm trying to use Xfinity TV online for the first time. I'm attempting to watch The Walkind Dead (season 3 episode 8 "Made to Suffer"). Link to the video: http://xfinitytv.comcast.net/watch/The-Walking-Dead/7190072851208537112/11049539530/Made-To-Suffer/v...

Whenever I click on the video, it says its Obtaining Authorization, then it starts to load playback, but I end with with the "sorry we're experienceing difficulty accessing the video" and an Error 900|7005-3321-1090519056. I was able to play another video just fine. Any way to fix this? Thanks.


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

Also, what was the video that you were able to play correctly? Please send me the link.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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New Poster

Re: 900 Error On Walking Dead Episode

I get this error on every browser and every video I try about 1 second after the first commercialstarts. 

 

 

My Zip Code:UnknownMy Cable Provider:UnknownUse Dac:TrueMy Conroller ID:145My Map ID:18My Persona ID:10744My myDVR Manager Status:Not InstalledMy Set Top Box Names:Not InstalledMy Queue setup:FalseFacebook Queue Syncing:FalseFacebook Connect:FalseMy public IP address:184.89.130.4My operating system:Windows - UndefinedMy web browser:Chrome 25 - Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.22 (KHTML, Like Gecko) Chrome/25.0.1364.97 Safari/537.22My system typeesktop Computer Or Other DeviceMy Silverlight version:5.1.10516.0My flash version:11.6 R602Javascript:EnabledCookies:Enabled (3065 Bytes).

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Re: 900 Error On Walking Dead Episode

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