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90 day fiancé season 5 episode 18 has no audio

New Poster

90 day fiancé season 5 episode 18 has no audio

There is no audio on both my phone app or tv on this episode on demand after 2 minutes
Admin1

Re: 90 day fiancé season 5 episode 18 has no audio

Hi Patrickpants -- Thank you for bringing this to our attention. Our On Demand team is already aware of this issue and are working on a resolution. 


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Admin1

Re: 90 day fiancé season 5 episode 18 has no audio

Patrickpants -- Our support team has resolved this issue. Can you confirm you're able to hear audio now?


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New Poster

Re: 90 day fiancé season 5 episode 18 has no audio

Same exact thing this week o episode 21! Did it talke 3 days to fix last time? I'm so over comcast!
Admin1

Re: 90 day fiancé season 5 episode 18 has no audio

knoxtn -- Thank you for bringing this to our attention. Is it the same issue where audio stops after a few minutes or does the episode have no audio from the start?


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New Poster

Re: 90 day fiancé season 5 episode 18 has no audio

season 5 episode 21 also has no audio

Admin1

Re: 90 day fiancé season 5 episode 18 has no audio

Hi cranbery381 -- As was asked in my response to knoxtn, is it the same issue where audio stops after a few minutes or does the episode have no audio from the start? Are you able to provide an answer to that please?


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New Poster

Re: 90 day fiancé season 5 episode 18 has no audio

No sound after a few minutes on S5 Ep21 Out of nowhere. 

Admin1

Re: 90 day fiancé season 5 episode 18 has no audio

suzieqt001 -- Thank you for clarifying. I have sent this over to our On Demand support team to address. 


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Admin1

Re: 90 day fiancé season 5 episode 18 has no audio

Hello All -- Is this issue happening on both SD and HD?


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