Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,859,296

members

448

online

29,106

topics

Top

video crashing for online streaming of TCM movies

Contributor

video crashing for online streaming of TCM movies

For about two weeks now every time I try to stream a TCM movie all I get is a commercial for Animal House and then the movie crashes.  This does not happen to any other movie or live TV I stream, just TCM movies.  This is not about my computer settings, cache, or anything on my end so please do not tell me to clear my cookies and such.  This is an issue either with comcast or TCM and unfortunately, unlike Netflix which has a button to notify them of a bad video stream,  there is no way to notify anyone at comcast.  I am streaming video using a desktop computer, Windows 7, firefox browser.  Could somone at comcast look into why this is happening to TCM videos only? 

Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 0 replies
  • 692 views
  • 0 kudos
  • 1 in conversation