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tv go options

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tv go options

HELP WHEN TRYING TO WATCH MY TV GO APP ITS NOT ALLOWING ME TO WATCH ANYTHING ..IT SAYS IN HOME ONLY

Service Expert

Re: tv go options


TEALLY85 wrote:

HELP WHEN TRYING TO WATCH MY TV GO APP ITS NOT ALLOWING ME TO WATCH ANYTHING ..IT SAYS IN HOME ONLY


do you mean the Xfinity TV app? Do you have the X1 entertainment system?




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Official Employee

Re: tv go options


Rustyben wrote:

TEALLY85 wrote:

HELP WHEN TRYING TO WATCH MY TV GO APP ITS NOT ALLOWING ME TO WATCH ANYTHING ..IT SAYS IN HOME ONLY


do you mean the Xfinity TV app? Do you have the X1 entertainment system?


The XFINITY TV app is available to all XFINITY video subscribers, not just X1.

 

Please select the "Available out of home" filter in Live TV or On Demand to show just the TV Go (anywhere) content.

 

When connected to your in-home XFINITY network, you can watch everything. Out of home, there are some limitations due to contractual restrictions.

 

-ComcastDan




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New Poster

Re: tv go options

I understand that I can't watch out of my home but just realize that when I am home and Comcast is out in my area I still can't watch the things I like. I am home I'm still paying for Comcast services, but since there is and outage I can't watch even on the tv go app "in my home" this is so stupid. Comcast needs to get their act together.
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