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"Channel Install Failed"....cannot add Xfinity Beta to my Roku

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"Channel Install Failed"....cannot add Xfinity Beta to my Roku

I have several Rokus in my home and have been able to install the Xfinity Beta app to all of them but one.  Each time I try to install the app, I get a message that reads "Channel Install Failed...could not add 'XFINITY Stream Beta.'

 

Anyone else experiencing this, and what can I do to fix it?  I've tried updating the Roku, and it still gives me that error.

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Re: "Channel Install Failed"....cannot add Xfinity Beta to my Roku


darewright wrote:

I have several Rokus in my home and have been able to install the Xfinity Beta app to all of them but one.  Each time I try to install the app, I get a message that reads "Channel Install Failed...could not add 'XFINITY Stream Beta.'

 

Anyone else experiencing this, and what can I do to fix it?  I've tried updating the Roku, and it still gives me that error.


is there a firmware update available for the device? is it specifically listed as valid for the beta program?




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I am an XFINITY Forum Expert and I am here to help.
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Was your question answered? Mark it as an accepted solution!solution Icon
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New Poster

Re: "Channel Install Failed"....cannot add Xfinity Beta to my Roku

I'm having the same issue
New Poster

Re: "Channel Install Failed"....cannot add Xfinity Beta to my Roku

I'm having the same issue, firmware is up to date.
Regular Visitor

Re: "Channel Install Failed"....cannot add Xfinity Beta to my Roku

I am having the same issue! Anybody have a solution??
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