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iPad app Live Streaming Only Showing CMT

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New Poster

iPad app Live Streaming Only Showing CMT

I have the xfinity streaming app on my iPad and iPhone. The iPhone app works perfectly and I can see the full suite of "tv go" channels, but on my iPad I can only see 2 CMT channels. I don't even get CMT on cable X1 box. 

 

Any suggestions?  I've tried logging out and in and reinstalling the iPad app. 

Accepted Solution

Re: iPad app Live Streaming Only Showing CMT

Hi Clark

 

We're looking into this for you. Please stand by.

 

LHC

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Service Expert

Re: iPad app Live Streaming Only Showing CMT


Cagilber wrote:

I have the xfinity streaming app on my iPad and iPhone. The iPhone app works perfectly and I can see the full suite of "tv go" channels, but on my iPad I can only see 2 CMT channels. I don't even get CMT on cable X1 box. 

 

Any suggestions?  I've tried logging out and in and reinstalling the iPad app. 


sign out of your iPad app and delete it. re install the app and log in using the main account username and password. works now?




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New Poster

Re: iPad app Live Streaming Only Showing CMT

No. Didn't work. 

Service Expert

Re: iPad app Live Streaming Only Showing CMT


Cagilber wrote:

No. Didn't work. 


I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.




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Official Employee

Re: iPad app Live Streaming Only Showing CMT

Hi Clark

 

We're looking into this for you. Please stand by.

 

LHC




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