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cant watch DVR items on Xfinity app since "upgrade"

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cant watch DVR items on Xfinity app since "upgrade"

havent been able to watch any DVR recordings on Xfinity app for iphone since the "upgrade" a couple weeks ago.

 

Programs will open but remain frozen on the first frame.   I have tried this on both LTE and stong wifi connections.   Any ideas on what to do?

 

Thanks

Service Expert

Re: cant watch DVR items on Xfinity app since "upgrade"


Markj1 wrote:

havent been able to watch any DVR recordings on Xfinity app for iphone since the "upgrade" a couple weeks ago.

 

Programs will open but remain frozen on the first frame.   I have tried this on both LTE and stong wifi connections.   Any ideas on what to do?

 

Thanks


what is the name of the particular xfinity app?




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