Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,842,931

members

701

online

36,292

topics

Top

accessing an app through comcast

New Poster

accessing an app through comcast

We have recently added startz to our cable package but am having trouble accessing the app on our mobile devices.  Comcast Xfinity is not one of the service providers that are available to access the mobile app on my phone.  I can also access the ap by entering a Starz account number.  Is that the same as my comcast xfinity customer number?

Bronze Problem Solver

Re: accessing an app through comcast


dkbowden wrote:

We have recently added startz to our cable package but am having trouble accessing the app on our mobile devices.  Comcast Xfinity is not one of the service providers that are available to access the mobile app on my phone.  I can also access the ap by entering a Starz account number.  Is that the same as my comcast xfinity customer number?


Starz app is not usable with comcast

 

List of network apps usable: https://www.xfinity.com/support/articles/online-tv-through-partner-sites

Official Employee

Re: accessing an app through comcast

 

Hi dkbowden, the information that (mvenanzi) shared is correct. We do not have an agreement with Starz to stream content using their app, you can download the Xfinity Stream app and watch all of your favorite Starz content there. 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Events:
WATCHATHON 2018... See More
Discussion stats
  • 2 replies
  • 133 views
  • 0 kudos
  • 3 in conversation