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XfinityStream Beta Crashing on Insignia Roku TV

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Help!  Using XfinityStream Beta App on my Insignia Roku TV and it keeps crashing the TV.  Can't watch for more than a few minutes without a crash.  I have uninstalled and reinstalled and did a factory reset on the TV.

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Message 2 of 11
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I don't have a solution for you but I am having the same issue.

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Message 3 of 11
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Having the same problem. Help?!

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Message 4 of 11
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All other streaming apps work, Netflix, Amazon, etc.   

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Message 5 of 11
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Im having the same issue. Has anyone heard of a fix? Its either that or I take this TV back and get a different model

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Message 6 of 11
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I have the same issue on a Sharp 55" with Roku TV.
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Message 7 of 11
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https://www.xfinity.com/support/xfinity-apps/xfinity-tv-app-requirements/




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Message 8 of 11
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I have the same issue (on a Sharp Roku TV) as the other posters.  According to the provided link, my TV (and the others posting here, for that matter) should be supported.

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Message 9 of 11
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I am having the same problem.  Other apps work find, it's just the Xfinity app that keep cutting out.  Very frustrating.  Wish they would fix this.  

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Message 10 of 11
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Having the same problem with my insignia roku tv. Streaming works great with all the other apps, so problem is not with the tv. Anyone get a resolution yet?
Posted by
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Message 11 of 11
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Hello all,

 

The XFINITY Stream Beta app is still available for use on the following Roku players: Ultra (4640), Premiere (4630), Premiere (4620), Express (3710), Express (3700, 3710), Roku TV (5XXX, 6XXX: Models within the 5000 and 6000 range), Streaming Stick (3600), Roku 4 (4400), Roku 3 (4200, 4230), Roku 2 (4210). The XFINITY TV Beta channel will only appear in the channel store for eligible devices. Devices must be on minimum firmware version 7.5

 

More information can be found at this link, XFINITY Stream Beta App on Roku FAQs




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